The Financial Aid Office is proud to introduce the QLess system. We know that standing in long lines wastes a lot of your precious time and can be very frustrating – especially when your schedule is very tight. This system allows you to save your spot in line while giving you the opportunity to do other important things.
Here’s how it works. There are 3 ways to “get in line” and save your spot:
Text us at (626) 414-3210 with the message “Fullerton College”.
Reply to our acknowledgement text with the subject you wish to discuss with a financial aid staff member.
Enter “finaid” in the message:
- “finaid” (general financial aid)
Log in at the kiosk located in the Financial Aid waiting area.
Select the following to save your place in line:
- General Financial Aid
Enter your cell phone number if you wish to be updated with your status in line via text messages.
If you do not have a cell phone, click the “No phone?” button and return to the waiting area near the end of your estimated wait time.
When you check in, we will give you an estimated wait time. You can then have lunch, meet with teachers or study buddies, run errands, or whatever else you need to do. If you provide us with your cell phone #, we will text you to come to the office when you have approximately 5 minutes of wait time left. If you cannot make it back in 5 minutes, you can request more time and we will move you to the back of the line.
If you provided us with your cell phone number, you can reply to our text with the following messages:
- “S” to check on the status
- “L” to leave the line.
- “J” to re-enter line within 30 minutes of leaving line
- “H” to get help
- “M” to request more time